![]() Either way, a driver update can't hurt but don't expect it to fix it this way if you have an older GPU. It's possible a driver exists that adds support but you never installed it. If you have a semi modern GPU (Intel HD 4000, GTX 400 series and up, cards that should support DX11 according to the manufacturer) and for some reason have not updated your drivers in years, this should be your first priority. If it does say 11_0 but you are still getting this error I would recommend contacting support, but feel free to leave a message too because I'd like to know about it. Only having lower values in there (such as 10_1 or 10_0) means your GPU does not support DirectX 11 and will not work. These are the actual DirectX levels supported. To see the real version go to a Display tab (most likely the first one if you have multiple, but compare the names to make sure). This is wrong, it's simply the version supported by your OS. Most likely you will be greeted by DirectX Version: DirectX 11 (or 12 if you have Windows 10) and assume your GPU is obviously compatible. If you don't believe me, press Windows+R and run dxdiag. I'm not aware of any bugs in the game that would cause this otherwise. Select the button that reads, ‘Verify Integrity of Game Cache’.Ī couple of commonly-occurring issues can also be fixed by re-running VCRedist.To start off this post, this is most likely caused by your GPU simply being outdated and the easiest (and most expensive) fix is to upgrade. Steam Client Program – Library – Right Click the List of Games – Properties – Local Files In order to do so, follow the steps provided below: Some commonly-occurring issues can be fixed by reverifying the game cache. #5 – Civilization: Beyond Earth General Troubleshooting The only way to fix this issue is to ensure that you’re using latest stable drivers from AMD. People with AMD GPUs are constantly facing issues with Mantle. #4 – Civilization: Beyond Earth AMD Mantle Fix – Blackscreen Hopefully, there is a fix for this underway, but nothing can be said with utmost certainty. The only reason for this is that multi-monitors are not supported at this moment. When playing on multiple-monitors (especially with AMD GPU), the screens don’t work properly. #3 – Civilization: Beyond Earth Multi-Monitors Fix Once everything is done, reinstall the game, and it’ll probably fix the issue. In order to fix this, update GFX drivers and Windows Updates followed by un-installing the game. #2 – Civilization: Beyond Earth Crashes – Constant Crashes FixĮspecially, for a handful of Nvidia users, the game seems to crash every now and then. Note that the issue sometimes also appears on 60Hz monitors. In the meanwhile, the only way to fix these issues is to run the game in Windowed Mode.įurthermore, note that lowering the Refresh Rate to 60Hz of a 144Hz monitor will NOT fix the issues. 2K Games is aware of the issues, and a patch is underway. These issues lie only with monitors with a high Refresh Rate. #1 – Civilization: Beyond Earth Resolution and Refresh Rate Fix We’ve compiled a list of commonly-occurring errors with their possible work-around methods. The game is currently available on Microsoft Windows and will soon be released on OSX and Linux.ĭespite of all this time, the launch wasn’t as smooth as expected!Ī plethora of bugs and errors continue to pop-up as more people dive in. The spiritual successor to Alpha Centauri, Sid Meier’s Civilization: Beyond Earth took 15 long years to surface.
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